Privacy Policy

Updated and effective May 25, 2018

Your privacy matters to us (because we value our own privacy as well!). We have made this privacy notice that describes our contact information, and lays out the personal data that we collect in order to process your orders. Additionally, we are making clear all of the services we use in the processing of your orders and in communication together (via email, real-time, or for support tickets). If you have any specific questions about this, please reach out to us via the email address listed below. Thank you!

Our Contact Details

Company Name: Somers Music, INC (DBA Jenny & Tyler)
Our address: PO Box 68024 Nashville, TN 37206

Protecting your personal data

Your personal data is only processed by us with your consent. We adopt data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction. The processing of this information, the purposes for this processing, and the legal ground by which the processing occurs is all described below.

Visiting our site

Jenny & Tyler uses Google Analytics in order to improve our service and track sales. The collected information is used to give us a bigger picture of how people are interacting with our website. This data may include your IP address, geographical location, browser type + version, OS, referral source, length of visit, page views and website navigation paths, and also information about the timing and frequency of your visit. The source of the usage data is Google Analytics.

Cookies are small text files a Website uses to identify repeat visitors, making their experience much easier and more immediate. Cookies also allow a site to identify usage behavior and compile information that allows for improvement of our content. This information is anonymous and it’s only used on an internal basis. And we do NOT share this information externally!

Personal data that we use

Your personal data is only processed by us with your consent. The processing of this information, the purposes for this processing, and the legal ground by which the processing occurs is all described below.

We collect and process your personal details when you join our newsletter via jennyandtyler.com/free or via Mailchimp or Fanbridge.

Your personal details are shared with the following Third Party Services in order to complete the processing of your order:

Mailchimp for Email Marketing
Fanbridge for Email Marketing
Google Voice for SMS Marketing

We process the following data:

Name and contact information
•Name
•Email Address
•Phone Number

Location
•City
•Country
•Zip Code
•IP address

Time
•Time of newsletter subscription signup
•Time of newsletter updates or modifications

Marketing and satisfaction data
•Newsletter subscription marketing permissions (Email, SMS, and Ads) (optional)

We also process non-identifiable data via Cookies and Google Analytics (see above).

Disclosure of your information

We don’t share any private or personal information to the public or any third parties without your prior consent, except for when we need to meet legal requirements like accounting, or if there is a legal reason for the courts or in the case of the following:

• Customer/Technical support, where our reps may look up information to help you.

• Web developers — to maintain our website and improve your browsing experience.

Your right to be forgotten

You have the right to request that we delete any personal data that we process about you. We will delete the data within one month’s time. We will also, without your explicit demand, delete the data that we have collected but do not longer have a lawful right to process. We will inform you about this, if it would occur. Please be aware that without your information, we will no longer be able to provide you with downloads, invoices, or information about updates and upgrades to our software.

Your right to withdraw consent

If you want to remove yourself entirely from our system, we will do so to the point of maintaining our obligations to the US tax code. For example, we will not delete the sales details necessary for us to comply with the U.S. Internal Revenue Service. However, all other data can be removed, and in doing so you agree to no longer be able to download any Jenny & Tyler software until you resume a valid user account. In any case, the End User License Agreement (EULA) shall remain in full force throughout perpetuity unless Jenny & Tyler decides to terminate it. Meaning, you will still have to abide by all of Jenny & Tyler’s EULA terms. Otherwise, we will hold on to this data indefinitely to keep your account active.

Your right of access

You have the right to know what data of yours that we are processing and collecting. At any time you may request a copy of your data referenced above and we will supply you with that information within 30 days of a written request. You, however, must provide enough proof of your identity for us to comply in good faith.

You also have the right to access that personal data and to receive the following information:

• The purposes of the processing
• The categories of personal data concerned
• The recipients or categories of recipients to whom personal data have been or will be disclosed
• The envisaged period for which the personal data will be stored or the criteria used to determine that period

Your right of rectification

You have, at any time, the right to have us to correct any inaccurate personal data. You also have the right to correct any incomplete personal data, taking into account our purposes of the processing, by the means of providing a supplementary statement.

Your right of restriction

You have the right to have us restrict our processing of your personal data. This may be achieved if
• You have reason to believe that the accuracy of the personal data is not correct, and the restriction shall be in place during a period that allows us to verify the accuracy of the personal data
• The processing is unlawful but you don’t want us to delete the personal data
• We no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims

Data access

You have the right to receive your personal data., obtainable in a structured, commonly used and machine-readable format. You also have the right to transmit such personal data to another data controller if the personal data is collected based on your consent or if the processing of the personal data is carried out by automated means. If we deem it technically feasible, you have the right to us transmitting the personal data to another controller.

Your right to lodge a complaint

You have, at any time, the right to lodge a complaint with a supervisory authority regarding our processing of your personal data. Regardless of where we carry out our business, even if it would not be in the member state which is your country of residence, you have the right to lodge your complaint to your national supervisory authority.

Our third party services

The online services listed above are themselves responsible for observing the statutory provisions on data protection. In general, these online services also have their own privacy policy, which we have linked above as well, which is binding in this regard. We hereby make it clear that we do not take any responsibility or liability for this.

Amendments

We reserve the right to amend this privacy policy at any time.

 

Children

We do not knowingly collect personal information from, nor are any of our products or services intended for, or marketed to, children under the age of 13.

Do Not Track Signals

Currently, we do not respond to Web browser “do not track” signals or other mechanisms that permit consumers to opt out of tracking on our websites and applications.

 

Notice to California Residents – Your California Privacy Rights

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain businesses to third parties for the third parties’ direct marketing purposes, including the identity of the third parties to whom information was disclosed and the type of information that was disclosed. Please note that, under California law, a business is only required to respond to such a request once in any calendar year. To make such a request, please send an email to privacy@jennyandtyler.com or write to:

Jenny & Tyler
PO Box 68024
Nashville, TN 37206

Please be aware that not all information sharing is covered by Section 1798.83, and our response will be limited to information covered by that law.

How to update Your Personal Information

If you believe that any of the personal information that we have collected about you is incorrect, you may send a written request for review to the address below. We will investigate your report and make any changes that we determine are appropriate and justified.

Who to Contact About Your Personal Information

If you have any questions about this privacy notice or our use of your personal information, you can send an email to privacy@jennyandtyler.com or write to:

Jenny & Tyler |
PO Box 68024
Nashville, TN 37206

 

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